Frequently Asked Questions
What is Psychotherapy/ counseling?
Psychotherapy , also referred to as mental health counseling, is a relationship between a trained clinician and a client for the purpose of helping the client with their symptoms of mental illness, or to achieve desired changes in their life.
Why go to a therapist or counselor?
Going to a therapist or counselor can be a worthwhile growing and stabilizing experience, good for times when you have specific problems, interpersonal problems, or generally feeling down. You can go to a therapist once a week for a few months, or embark on a long-term therapy journey. Each will depend on your goals and expectations.
What should I expect during my first session?
Your initial visit is a period for you and your therapist to get to know each other. There are no right or wrong answers so please don’t feel that you must impress your therapist. The clinicians at Evolve will do her best to address all your initial questions and concerns. The atmosphere in the office will be quiet and calming, and will allow you to discuss your concerns honestly and openly without fear of judgement or rejection.
How long will I be in therapy?
Each therapeutic relationship is unique, and the length of treatment can vary. Generally, you and your therapist will discuss your goals and outline a treatment plan to achieve these goals. Your treatment plan will specify an identified number of sessions agreed upon by you and the therapist, however this number can be adjusted at any time during the therapeutic relationship. Your commitment to attend regularly scheduled sessions is most important. Most clients find weekly sessions the most productive, but others prefer bi-weekly, or twice-a-week sessions.
How do I know you are the right therapist for me?
This is an important question, as most studies indicate that the fit between the client and the therapist is a significant predictor for successful therapy. You can use our initial interview to ask questions that are most important to you, and get a sense of what it feels like to work with me. Our style is empathetic, intuitive, and interactive. We focus on our client’s strengths, talents, and potential.
Do you take insurance for reimbursement?
The short answer is no. We've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits. Mentaya is perfect if you: • Have out-of-network benefits • Feel overwhelmed by superbills and insurance • Have submitted superbills but failed to get any reimbursement • Simply want to skip the hassle of paperwork!
Here's how it works: 1. Sign up for Mentaya: https://mentaya.co/inviteclient/52BeZee3u6axQr0dCzVh 2. Our practice will enter your sessions into the platform. 3. Mentaya submits the claim and handles any insurance follow-up. 4. You get reimbursed by insurance! Mentaya charges a 5% fee per claim, which includes handling any paperwork required, dealing with denials, and calling insurance companies. It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.
What if I need to cancel my appointment?
If you need to cancel your appointment, you must do so at least 48 hours in advance of your scheduled session time. You will be responsible for the full fee and charged for the time reserved when cancellations are received less than 48 hours in advance.
Will my sessions be confidential?
Yes. Confidentiality is a key component of the counseling relationship, allowing you a safe place to work through personal issues. Your right to confidentiality will be carefully maintained and will not be disclosed without your written permission, except in cases of possible harm to yourself or others (especially children or the elderly) or a criminal court subpoena.
What hours are you available?
Evolve does not provide 24 hour support. However there are some weekend and evening appointments available. Appointments can be booked online through the services page. You can also contact Jesenia at jminniefield@evolvecounselingconsulting.com or at 386-365-4698 to check availability.
Do you provide e-therapy?
Occasionally, when needed, I can offer this service to clients with whom I have a strong therapeutic relationship.
What is the difference between life coaching and mental health counseling/therapy?
When considering mental health services it is imperative that you meet with someone who is qualified to provide the services you need. As a licensed professional Jesenia is regulated by the state of Florida. Unfortunately life coaching is not currently regulated by a state, therefore anyone can use the title of life coach. Both therapists and properly trained coaches can help individuals who want to make changes in their lives. If you have a mental health diagnosis, such as depression, anxiety, addiction, etc. it is best to meet with our clinicians for individual or group counseling. If you do not have a mental health condition, but require additional assistance with life decisions and goal setting then life coaching sessions may be best for you. Feel free to contact Evolve if you are unsure which service is right for you.
What are your fees?
Service fees are located in the services pages of this website. The client is responsible for all fees before the session begins.